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James Pointer is a Customer Experience Manager at Akili since May 2023, focusing on supporting the flagship product, EndeavorRx, and fostering relationships with healthcare professionals, caregivers, and patients to enhance script conversion. Previously, James served as a Communications Specialist at Zscraper Inc., managing corporate phone networks and cultivating customer relationships to generate leads. Additional experience includes working as an Office Manager and managing dispensary relations at Integrity Health Corporation, where James oversaw a patient base of over 3,000 during a relocation. Early roles include bartending at Tarbenders Lounge, leading customer engagement at ResponseTREE, and assisting with event planning at G Everything. James holds a degree from Virginia Commonwealth University, graduated in 2020.