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Caroline Pacewicz is a seasoned professional in patient services with extensive experience at Akebia Therapeutics since July 2016, currently serving as Senior Manager. In this role, Caroline manages relationships with HUB vendors and service providers, focuses on key performance indicators, and oversees the development of program materials. Caroline has been recognized as a 2022 Home Office Pinnacle Club Winner and has held various positions at Akebia, including Manager, Senior Analyst, and Sales Operations Analyst. Prior experience includes a Measurement Analyst role at Triton Digital and as a Recruitment Coordinator at Seven Step Recruiting. Caroline holds a Bachelor's degree in Finance and International Business from Western New England University, earned in 2012.