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Ricardo Miranda is an IT Infrastructure Specialist at Akaer since June 2007, focusing on IT infrastructure activities, contract management, data center administration, and continuous improvement processes in Information Security and Cybersecurity. Prior to Akaer, Ricardo served as a Professor at Colegio Dr. Joao Romeiro from January 2006 to July 2013, teaching office automation concepts in administration, accounting, and environmental education courses. Earlier experience includes working as an IT Assistant at Nobrecel S.A. from September 2001 to June 2006, where responsibilities included application development to streamline internal procedures and providing Help Desk support. Ricardo holds a Bachelor's degree in Computer Science from UNISAL - Centro Universitário Salesiano de São Paulo, earned between 2001 and 2005.