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Minh Ngoc Trinh is a skilled Business Analyst with experience at akaBot since April 2022 and previously at MassGenie from June 2021 to September 2022, where responsibilities included applying design thinking to enhance user experiences and documenting requirements using tools such as Jira and Balsamiq. Minh Ngoc Trinh has worked on key projects like the PowerBuy app and PowerBuy Connect app on Shopify, with a strong focus on collaboration with development and marketing teams across various regions. Earlier experience includes a Business Analyst internship at MISA JSC, a Public Affairs internship at the U.S Embassy in Vietnam, and a role as Liaison Officer for the Ministry of Finance of Vietnam, showcasing a diverse skill set in communication, problem-solving, and logistical management. Minh Ngoc Trinh holds a Bachelor of Accounting from the Academy of Finance, Hanoi.