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Jahangir Rehman is a seasoned professional in customer experience management, currently serving as the Customer Relationship Management Manager at AK Marketing since June 2022, overseeing e-commerce projects for multiple websites. Previously, Jahangir held several roles at TCS Private Limited from May 2015 to June 2022, including Assistant Manager Customer Experience/Payments, where leadership was provided to various customer experience teams, and Senior Resolution Specialist in the Customer Experience Unit, focusing on TCS E-Com’s operations. Prior experience includes a Sales Executive position at Quantum Global Communication Inc, where international sales and client relationship management were key responsibilities. Jahangir Rehman holds an M.B.A. from Mohammad Ali Jinnah University, earned between 2010 and 2012.