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Jamie Wilcox has extensive experience in customer service and operations, currently serving as a Customer Development Specialist at Purple Wave, Inc. since May 2017, where responsibilities include engaging potential bidders and ensuring exceptional customer service. Previously, Jamie has held roles such as Sales Coordinator and Claim Specialist at AJRS Inc. since August 2010, focusing on claim management and customer satisfaction in mobile electronics. Jamie's career began at Alorica Inc. from May 2005 to January 2010, where roles included Senior Team Manager and Operations Manager, providing support for AT&T customers and overseeing multiple teams. Jamie holds an Associate's degree in Business Administration with a Legal Specialization from Lincoln School of Commerce and a diploma from Lincoln Southeast High School.