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Nathalie Amiel-Ferrault's work experience includes holding the role of Chief Marketing & Customer Experience Officer at AJEX ايجكس since January 2022. Prior to that, they served as the First Vice President and Executive Board Member at CCI France UAE from November 2021. From October 2016 to October 2021, Nathalie held the position of First Vice President and Executive Board Member at the French Business Council Dubai and Northern Emirates. Nathalie also has an extensive background in various roles at FedEx, starting in 1991. Nathalie'sroles at FedEx include VP Customer Experience, Marketing & Communications, MEISA (CMO/CCO), VP Customer Experience EMEA & Marketing/Communications MEIA, VP Customer Experience & Customer Service, Managing Director Communications & Brand, MD Marketing & Communications Southern Europe and Middle East/India, Sr Manager, Marketing & Communications Middle East/India, Marketing Manager Middle East, Marketing Manager - Southern Europe, and Pricing Analyst/ Marketing Specialist. Nathalie's early work experience includes a role as a Marketing Research Specialist and Pricing Analyst at MORY GROUP from September 1989 to June 1991.

Nathalie Amiel-Ferrault holds a Master's degree in Management from Montpellier Business School, which they obtained from 1986 to 1989. In 2007 and 2008, they pursued a Corporate Learning Network program in Business/Commerce at IMD. Nathalie also participated in an Executive Online Education program in Strategy in the Age of Digital Disruption at INSEAD in 2020. Additionally, Nathalie attended the Human Centered Design Boot Camp in collaboration with the MIT Media Lab at IIT Institute of Design, Chicago, in 2016. Furthermore, they completed their scientific baccalaureate at Lycee Bartholdi in Colmar, France, in 1984. Nathalie Amiel-Ferrault obtained a certification in Strategy in the Age of Digital Disruption from INSEAD in 2021.