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Joyce Jacques has a diverse background in the healthcare and paving industries, currently serving as a Laboratory Technician at Ajax Paving Industries, Inc. since March 2021, focusing on asphalt testing. Prior experience includes roles as an Authorization Specialist at Dearborn Cardiology, where responsibilities included managing authorizations for testing and procedures, and as a Radiology/Laboratory Authorization Specialist at Newland Medical Associates. Joyce also worked as a Medical Biller at Downriver Heart & Vascular Specialists, handling billing and coding for hospital consults and patient payments. Earlier roles included a Business Office Assistant at Beaumont Health, managing patient check-ins and data entry, and a Medical Billing Analyst at Henry Ford Health System, specializing in capturing charges for the observation unit.