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Sachin Kumar Srivastava currently holds the position of Director at Aisera, focusing on Customer Success & AI Services. Prior to this role, Sachin worked as a Director at Kore.ai, leading Delivery and Professional Services. With a background in IT service operations and business partnerships at companies like Philips and Reliance Communications, Sachin brings extensive experience in digital transformation solutions, stakeholder management, and business process expertise. Sachin is a graduate of Indian Institute of Management, holding a PGP in Strategy & Leadership for Senior Professionals, and is currently pursuing a Master of Business Law from National Law School of India University.