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An Nguyen is a Sales Engineer at Aisera since June 2023, focusing on developing custom AI solutions that enhance customer and employee experiences through Conversational AI and Natural Language Processing. Prior to this role, An spent over two years as a Sales Engineer at Rollbar, where responsibilities included conducting technical discovery for key accounts and delivering tailored demonstrations while managing customer evaluations. An also served as a Software Engineer at Code for San José, leading a team to launch a content management system and contributing to data initiatives for emergency response. An holds a Bachelor's degree in Computer Science from the University of the Pacific.