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Michal Stedronsky is a seasoned CRM team leader with extensive experience in software development and business system analysis. Currently leading the CRM team at AIS Servis, s.r.o. since January 2022, responsibilities include team capacity planning, task assignment, performance monitoring, and collaboration across departments. Prior experience includes serving as a CRM team leader at Pražská Softwarová, focusing on software development for Kooperativa and ČPP, and over nine years at Danone, where roles spanned business system analysis in the order to cash domain and continuous improvement of sales force automation in Central Europe. Educational qualifications include a Master's Degree in Information Technology and a Bachelor's Degree in Business Information Systems, both from Prague University of Economics and Business.