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Jacob Casas is a skilled Software Engineer at AIS Insurance since May 2019, where responsibilities include website redesigns, updates, ongoing maintenance for multiple sites, and the development and maintenance of chatbots using third-party services. Prior experience includes serving as a Server at P.F. Chang's China Bistro, where knowledge of menu items and exceptional customer service were key, and as a Sales Apprentice at ADP, focused on establishing meetings with local certified public accountants. Jacob's education includes a Bachelor of Applied Science in Computer Science from Southern New Hampshire University and a Certificate in Full Stack Software Engineering from the University of California, Irvine Division of Continuing Education.