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Nathan McDonald has a robust background in sales and operations, currently serving as Operations Lead at SSE Airtricity since September 2015, where previous roles include Domestic Sales & Retention Team Leader, Domestic Sales and Retention Trainer, and Sales & Retention Advisor. Prior experience includes a position in customer retention with Vodafone at Convergys from June 2014 to September 2015. Educational qualifications include a Higher National Diploma in Sports Coaching and Business Development from Belfast Metropolitan College and a Bachelor of Arts in Leadership and Management from the University of Dundee.