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Lesa Moore is an experienced professional with a background in key account management and debt recovery. Currently serving as a Key Accounts Relationship Manager for SSE Airtricity since November 2013, Lesa oversees major business customer portfolios in Northern Ireland and the Republic of Ireland, handling bespoke customer requirements and serving as the primary contact for major accounts. Prior to this role, Lesa was a Debt Recovery Manager at Echo Managed Services, where leadership of the Collections team and implementation of a preview dialler were key responsibilities. Additionally, Lesa has experience as a Project Analyst, utilizing SIX SIGMA methodology to enhance project plans and deliver improvements. Previous positions include Deputy Club Manager at LA Fitness UK and Para Planner at Skyline Financial Consultancy, demonstrating a diverse skill set and strong operational management experience.