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Aanyu Christine is an experienced professional in customer experience and communications, currently serving as a Contact Experience Manager at Equity Bank Limited since August 2021. Prior to this role, Aanyu held the position of Customer Communications Manager at Airtel Uganda, where responsibilities included driving the communication agenda to align with customer experience standards and ensuring the clarity of content across various communication platforms. Aanyu's career also includes a role as a Customer Care Supervisor at Warid Telecom, focusing on customer complaint resolution and operational improvements. Aanyu holds a Second Class Honors Upper Division degree in Public Relations/Image Management and a Bachelor's degree in Mass Communication, both from Uganda Christian University.