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Mustafa Dhalla has a strong work experience in the telecommunications industry. Mustafa currently holds the position of Head of Revenue Assurance & Fraud Management at Airtel Tanzania since February 2023. Prior to this, they served in the same role at Airtel Uganda from February 2022 to January 2023. Mustafa also has extensive experience with Airtel Africa, where they were the Head of Operational Governance for Revenue Assurance & Fraud Management from August 2015 to January 2022. Before joining Airtel Africa, they worked as the Regional Head of Revenue Assurance & Fraud Management for Anglophone Africa at Airtel Africa from August 2010 to July 2015. Mustafa's career in the telecommunications industry began at Zain Group as the Regional Revenue Assurance & Fraud Management Manager from April 2005 to October 2010. Prior to this, they held the position of Group Business Process Manager at Celtel International B.V. from July 2003 to March 2005. Mustafa also has experience at TRI Telecommunication (TRITEL) Limited, where they were the Head of Business Operations & Marketing from October 1999 to June 2003, and at raha.com, where they served as the Sales & Marketing Manager from October 1998 to September 1999.

Mustafa Dhalla's education history includes a BSc (Hons) degree in Computer Science with Management Science from the University of Kent, which they obtained from 1995 to 1998. In 2005, they attended the London Business School for the Advanced Management Programme. No specific degree name is mentioned for this program.