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James Walter has a diverse work experience spanning from 2011 to 2023. James began their career as an Internet Network Specialist at CATS-NET Limited in August 2011. James then transitioned to Soft-Tech Consultants Ltd in December 2011, where they worked as a Technical Support Specialist until July 2013. From August 2013 to March 2014, James served as a Senior System Analyst at Ifakara Health Institute.

In 2014, they joined Millicom (Tigo) and held several roles within the company. From April 2014 to December 2015, they worked as a Business Analyst in the Sales & Distribution department. In January 2016, they moved on to become the Business Decisions Support Manager, a role they held until May 2017. James then transitioned to the Business Strategy & Planning Manager position, where they stayed until October 2018. From November 2018 to March 2020, they served as a Customer Value Management Manager before taking on the role of Head of Pricing, CVM & Segments in April 2020. James continued in this position until December 2022.

Currently, James Walter is working at Airtel Tanzania as the Head of Mobile Data & Customer Lifecycle Management in the Marketing department, a position they have been in since January 2023.

James Walter has a Bachelor's degree in Telecom from the University of Dar es Salaam (UDSM), which they completed in 2011. In 2019, they obtained a degree in Project Management from the Tanzania Institute of Project Management. James also completed the Senior Management Leadership Development Programme (SMLDP) at the Strathmore Business School (SBS) in 2021. The field of study for the Senior Management Leadership Development Programme and the Project Management degree is not specified.