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Karina Kuznyetsova is an experienced professional in customer support and management, currently serving as the Director of Customer Support at airSlate since March 2021. Prior to this role, Karina held various positions at Namecheap, Inc., including Customer Service Team Manager, Billing Team Lead, and Customer Support Representative from March 2016 to February 2021. Karina holds a Master's degree in International Business/Trade/Commerce from Simon Kuznets Kharkiv National University of Economics, where studies were completed from September 2013 to December 2018.