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Samuel Hoare is a seasoned professional with extensive experience in customer success and account management within the digital marketing and mobile app industries. Currently serving as the Regional Manager for Customer Success EMEA at Airship since August 2016, Samuel has played a pivotal role in empowering teams to enhance mobile app experiences through data-driven strategies. Prior to Airship, Samuel held various positions at Ensighten, including Associate Strategic Account Manager and Senior Account Manager, where responsibilities included client expansion and training initiatives. Previous experience includes account management roles at TagMan and Arena Media UK, focusing on customer retention and performance-driven strategies for notable clients. Samuel began the professional journey with positions in online campaigns and SEO/PPC at Lookfantastic.com, coupled with a BA Hons in Business Studies from the University of Brighton.