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Jana Boussi is an experienced account and community success manager with a strong background in client relations, project management, and customer retention strategies. Currently serving as an Account Manager at Airship, Jana previously held roles at Mozza as Community Success Manager, where responsibilities included freelancer recruitment, training, and project staffing. Jana's experience also includes managing a strategic client portfolio at Batch as a Customer Success Manager and developing multichannel acquisition and retention strategies for multiple brands at Groupe Les Echos-Le Parisien. With educational credentials in business administration, international project management, and foreign languages, Jana combines linguistic proficiency and a solid foundation in digital marketing to drive engagement and growth across various platforms.