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Tony Lavis is an accomplished IT professional with extensive experience in service delivery and end user computing management. Currently serving as a Desktop Senior Specialist at Airservices Australia, Tony oversees the delivery of mobility and End User Compute (EUC) services, focusing on technology implementation to enhance user experience. Previously, as Workplace Services Manager at Allianz Technology, leadership was provided over operational support and project delivery across various teams. Tony's experience also includes significant roles in major incident management at Datacom and IT infrastructure operations management at Nestlé, where oversight extended to a large regional team and critical infrastructure for multiple regions. Notable expertise spans desktop and technical support from previous positions at companies such as Foxtel, Macquarie Group, and Bain & Company. Tony holds a Bachelor of Commerce in IT and Accounting from the University of Wollongong.