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Bettina Eriksson is a Human Resources Specialist at Airpro Oy since January 2022, where also serves in an HR Support capacity. Prior professional experience includes roles as Arrival Service Agent and Passenger Service Agent at Swissport from June 2017 to May 2022, focusing on ground handling and customer service. Earlier experience at Centara Hotels & Resorts as a Receptionist involved managing customer bookings and relationships using the Opera hotel system. Bettina holds a Master's degree in Business Management with a specialization in Human Resources from Haaga-Helia University of Applied Sciences and a Bachelor's degree in Tourism and Hospitality Management from Laurea University of Applied Sciences.