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Bertrand Cognet possesses extensive experience in customer success and support management within the automotive and transport sectors. Currently, at Airnity since March 2022, Bertrand oversees customer success activities, focusing on OEM onboarding, service launch coordination, and technical support management. Prior to this role, Bertrand served as Support & Maintenance Manager at EasyMile, managing worldwide support and maintenance operations while developing maintenance training and improvement plans. Previous positions include project management roles at Alstom Transport, where Bertrand coordinated technology transfers and logistics support, and significant work at Renault Trucks Defense and Volvo Powertrain France, focusing on logistics support and patent management. Bertrand holds an Automotive Engineer degree from Ecole Supérieure des Techniques Aéronautiques et de Construction Automobile.