ÂÜÀòÂÒÂ×

Wilfredo H. has extensive experience in passenger services management within the aviation sector. Currently serving as Duty Manager Passenger Services at Airline Assistance Switzerland AG since January 2020, Wilfredo previously held the same title at Celebi Ground Services Austria GmbH from November 2009 to December 2019. Responsibilities have included coordinating aviation department activities, managing staff assignments, problem-solving, and performance evaluation, as well as identifying training needs for personnel. Prior to these roles, Wilfredo served as Passenger Supervisor at Fraport AG and held supervisory positions at Swissport and Iberia. Wilfredo holds degrees in English Language, Literature, and Translation from La Habana and Havana University.