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Erika M. is a seasoned mental health professional currently serving as a Castle Support Specialist at AiRCare Health, where responsibilities include providing phone-based goal-oriented support services and building rapport with a diverse participant population. Prior experience includes serving as a Social Worker at IDEA Public Schools, delivering individual and group counseling to middle and high school students and facilitating workshops for parents on social emotional learning. Erika’s extensive background at Tropical Texas Behavioral Health spans various roles, including Mental Health First Aid Outreach Coordinator and Crisis Screener, demonstrating a strong commitment to youth and family services. Erika holds a Bachelor’s degree in Sociology from Texas A&M University and a Master of Science in Social Work from The University of Texas Rio Grande Valley.