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Michael Moon has a diverse work experience spanning multiple industries. Michael currently works at Airbyte as a Technical Support, starting in February 2023. Before that, they were the Head of Support & Client Experience at Class from October 2020 to August 2022. Prior to that, Michael worked at XtremeLabs LLC from October 2018 to October 2020, where they held multiple roles including Head of Support, Product Manager, and Head of Content. Their responsibilities at XtremeLabs included managing support and quality assurance teams, maintaining Salesforce systems, and providing internal support for various departments.

In 2017, Michael worked at Amazon Web Services as a Support Manager until October 2018. From March 2015 to January 2017, they served as the Manager of Marketing & Sales at MDT-tex Inc. Prior to that, they worked at Best Buy as a Supervisor from June 2012 to March 2015. Their earliest work experience was at Public Storage, where they served as an Assistant Training Manager from June 2006 to May 2009. Overall, Michael has a strong background in technical support, client experience, management, and sales.

Michael Moon attended SAE Institute Atlanta from 2014 to 2016, where they obtained an Associate's Degree in Audio Engineering/Music Business.