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Vivian Takach is a seasoned expert in UX research and insights with a career spanning over 15 years. Currently serving as the Director and Head of UX Research at Airbnb since March 2024, Vivian previously held significant roles at Plaid and Google, leading research teams and defining strategies for product development. Experience at Facebook as Product Research Manager involved managing foundational research for advanced technology, while roles at Netflix and Universal McCann focused on consumer insights and media strategy. Vivian's academic background includes a M.S. in Industrial/Organizational Psychology from San Francisco State University and a B.A. in Psychology, Philosophy, and German Studies from Macalester College.