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Stephanie Bai is a Strategic Operations Manager at Airbnb since March 2023, bringing extensive operational and managerial experience from previous roles. At Candidate, a tech-enabled talent referral marketplace, Stephanie was the first non-technical hire, responsible for developing foundational processes for GTM and product teams. As a Senior Manager of Operations at Convoy Inc, Stephanie led multiple programmatic teams and created the company's inaugural vendor management team. Additional experience includes roles in client success, account management, and event coordination across various companies like Mavenlink, Houzz, and Serenity Events, demonstrating strong capabilities in customer relations, process improvement, and team collaboration. Stephanie holds a Bachelor of Arts in Business Administration with a focus on Marketing from the University of California, Irvine.