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Syawal Nilie has a diverse background in the field of Information Technology, with experience ranging from technical support to managerial roles. Currently serving as a Product Application Manager at AirAsia, Syawal has also held positions such as Operations Manager at Wipro and Incident Manager at Experian. With a background in Computer Science from FTMS College University, Syawal has demonstrated expertise in system administration, technical support, and engineering roles at companies like GEIM, T-Systems International, and Hewlett Packard Enterprise.