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Shailesh Singh is an experienced professional in the field of loyalty and customer engagement, currently serving as Vice President & Head of Loyalty at Air India Limited since November 2024. Prior to this role, Shailesh held the position of Vice President of Loyalty, Partnerships, and Ancillaries at Vistara - TATA SIA Airlines Ltd. from April 2017 to December 2024. Shailesh's career includes significant roles such as Head of Loyalty at Pantaloons, Manager at Future Group, and Manager at Reliance Retail, among others. Academic qualifications include a PGDM in Finance and Systems from the Indian Institute of Management, Kozhikode, and a BE in Computer Science from Netaji Subhas Institute of Technology.