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Chittaranjan Jena is a seasoned marketing professional with extensive experience in ecommerce operations and digital marketing, particularly in email, SMS, and push notifications. Currently serving as the Manager of Ecommerce Operations & Loyalty Marketing at Air India Limited since August 2023, Chittaranjan has previously held managerial positions at Angara Ecommerce Pvt. Ltd. and Travelwings.com, where responsibilities included managing promotional campaigns and subscriber lists. Prior roles at Qatar Airways and MyFlightSearch focused on customer lifecycle management and marketing automation, while earlier work at Fareportal, iYogi, and Nulon India Ltd. involved email marketing strategies and campaign execution. Chittaranjan holds a Master's Degree in Computer Applications from Biju Patnaik University of Technology.