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Darren Tham has extensive experience in aviation and customer service, currently serving as a Dispatcher at Air Cargo Carriers since March 2016. Previously, Darren worked as a Flight Coordinator at FedEx Express from January 2014 to December 2014, where responsibilities included supporting flight operations and collaborating with various aviation departments in a high-pressure environment. Earlier experience includes a managerial role at Dah Soon Loan Company from January 2009 to December 2011, focusing on customer relations and financial data management. Darren holds two degrees in Aeronautics with concentrations in Aviation Safety and Aviation Business from Embry-Riddle Aeronautical University, further enhancing expertise in the aviation sector.