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Michael Douglas has a diverse professional background, with extensive experience in customer experience management at Air Canada's YYZ Global Hub. Michael has also excelled in various leadership roles at FedEx Office and SuperFly Media Company. With a Bachelor of Applied Arts in Media Arts and Design from Ryerson University, Michael has proven their skills in successfully delivering exceptional service to customers and overseeing operational functions. Michael is also a talented Executive Producer and Director, having created award-winning documentaries and music videos.