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Inara Korotkevica has a strong background in passenger handling and service delivery, with extensive experience in various managerial roles within the aviation and hospitality industries. With a Bachelor of Science in Business Management from RISEBA University and additional certifications from IATA, Harvard Business School, and Bureau Veritas, Inara is well-equipped to excel in their current position as Passenger Handling and Service Delivery Manager at airBaltic. Their previous roles include managing primeclass lounges, directing inflight and customer service, and overseeing business lounges, showcasing their expertise in providing top-notch customer experiences.