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Shashi Kumar possesses extensive experience in operations and collections management, currently serving as Collections Manager at Aiqon Capital Group Sdn Bhd since September 2019. Previously, Shashi held the position of Operations Manager at Revzon Resources, directing operational activities and staff training. As Head of Operations at Billmount (M) Sdn Bhd, responsibilities included client presentations, credit recovery, call center staff training, and compliance consulting. Earlier experience at Eastern Partners (M) Sdn Bhd involved risk management and credit recovery. Shashi Kumar holds two Master's degrees in Business Administration with a focus on Management and Operations from Ashley University.