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Rosica Cherneva has a diverse background in various roles such as Technical Support Engineer, Logistics Service Representative, IT Helpdesk Analyst, and Administrative Assistant. Rosica has worked for companies like AIOPSGROUP, OnProcess Technology, TTEC, and C3i Solutions. Rosica holds a Master of Arts degree in Media Studies from Københavns Universitet - University of Copenhagen, along with a Bachelor's degree in Public Relations/Image Management from St. Cyril and St. Methodius University of Veliko Tarnovo. Rosica also has additional certifications in CCNA R&S and Danish Language Exams.