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Marie Wdzieczkowski is a skilled professional with extensive experience in product management and customer success. Currently serving as a Product Specialist at AIM Smarter since February 2019, Marie leads cross-functional collaboration for product-driven initiatives and implements feedback channels to enhance customer care operations. Prior experience as a Business Analyst resulted in a notable 55% decrease in user-facing bugs over multiple releases, demonstrating strong analytical and testing capabilities. Earlier roles included Customer Success Specialist and Client Service Manager, where Marie focused on customer training, relationship building, and mobile application support. Marie's educational background includes dual Bachelor's degrees in Communication & Creative Arts and Advertising from Rowan University.