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Fion Lam has held various roles in different companies throughout their work history. In 2011, they began their career as a Marketing and Sales Executive at IBS Research Limited. They worked in this position until 2016. In 2016, Lam joined Bindo as a Sales Manager and later became a Senior Manager in Commercial Sales & Partnership until 2019. In the same year, they joined Aigens as a Senior Manager in Sales Business Development and then became an Associate Director of Strategic Initiatives and Sales Operation - Asia Pacific. Lam's work experience is focused on marketing, sales, and business development.

Fion Lam earned a BA(Hons) Marketing Management Degree from The University of Huddersfield, which they attended from 2013 to 2014. Additionally, they have obtained several certifications including "Disruptive Strategy" from Harvard Business School Online in March 2023, "Prepare Data for Exploration" from Coursera in March 2022, "Ask Questions to Make Data-Driven Decisions" from Coursera in November 2021, and "Foundations: Data, Data, Everywhere" also from Coursera in November 2021.