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Michelle Wu's work experience began in 2008 at RJ Patisserie where they worked as a Server & Cashier, taking orders and creating various café drinks for customers. Michelle also decorated pastries and exceeded customer expectations with their creative talents. In 2010, they joined Acnodes Corporation as an Accountant & Buyer, handling accounts payable and accounts receivable for the company. Michelle utilized QuickBooks to create billing statements and invoices, prepared annual taxes, and managed W-2 filings. Michelle also worked as a Shipping & Receiving Agent and Marketing Assistant, handling the return merchandise authorization process and shipping products to domestic and international customers. Michelle then interned at Disneyland Resort in 2013 as an Attraction Hostess, operating Fantasyland attractions and providing concierge service to guests. Michelle later became a full-time Attraction Hostess/Story Teller, operating attractions, leading boat rides while storytelling, and assisting guests with queuing and loading. Lastly, in 2014, they joined AIC Inc. as an Account Manager, facilitating purchase orders for new and existing customer accounts, managing logistics, and overseeing US distribution.

Michelle Wu obtained their Bachelor's Degree in Hospitality Management from California State Polytechnic University-Pomona, where they studied from 2008 to 2013.