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Joe Cretella is a Customer Success Director at Ai Build since August 2023, contributing to a rapidly growing London-based Software-as-a-Service company that specializes in large format 3D printing for tier 1 clients in various industries, including Aerospace and Automotive. Prior to this role, Joe Cretella spent over a decade at Protolabs, advancing through multiple positions such as Application Engineering Manager, Supervisor, Engineer, and Specialist. This tenure involved providing technical support for design and manufacturability, managing complex project requirements, and collaborating with production to ensure customer satisfaction while balancing risks and expectations in advanced manufacturing processes.