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Amber E. has extensive experience in data analysis and technical support, currently serving as a Technical Analyst at The Air-Conditioning, Heating, and Refrigeration Institute (AHRI) since December 2022. Previous roles include Client Technical Analyst III at CDK Global, where responsibilities included data extraction and transformation, custom programming collaboration, complex MySQL querying, and data visualization using Excel Power Query and Tableau. Amber's career also encompasses a position as Data Transcriber at the Internal Revenue Service, where adherence to strict disclosure policies and training other transcribers were key tasks, as well as a Market Research Analyst role at MRSI, focusing on customer demographic analysis and market trends. Amber holds a Bachelor's degree in Psychology from the University of Cincinnati.