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Jennifer K. Smith has extensive work experience in communications and consulting. In 2022, they joined AHC Inc. as the Director of Communications and established their own company, Jenstar Works LLC, where they serve as the President/Principal Consultant. Prior to that, they worked at NRECA as an Internal Communications Consultant. Additionally, Jennifer has a long history with Arlington County, holding various roles such as Director of Strategic Communications, Director of Public Engagement, Digital Communications Director, and Internal Communications Manager. Before their time at Arlington County, they were the Communications Director of Member Services at AOL. Jennifer began their career at the Military Officers Association of America, where they held positions as Deputy Director, Assistant Director, and Publications Manager.

Jennifer K. Smith has a Bachelor of Arts degree in Communications and English from James Madison University. Jennifer also attended the University of Maryland to study Communications/PR Management. Additionally, they earned a Publications Specialist Certificate from The George Washington University. The exact start and end years for each educational experience are not provided.