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Luana Souza is an experienced administrative professional currently serving as Assistente Administrativo at Agrolend since February 2023. Previous roles include Assistente Administrativo at Locaweb from March 2021 to April 2022, where responsibilities encompassed managing the backlog of service requests, analyzing reports for the Board, and supporting project management activities. Additional experience includes working as a Recepcionista at Silva Matos Advogados, handling process registrations and assisting in HR tasks, and serving as a Consultor de Moda at KIABI, focusing on customer service and inventory control. Luana has developed proficiency in various CRM and project management systems such as Service Now, TeamWork, and Confluence. Educational qualifications include a degree from Centro Universitário Ítalo Brasileiro - UniÍtalo, completed in July 2022.