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Fabiano Pereira is an experienced professional in customer service and team leadership, currently serving as Team Lead at PartnerHero since October 2020. Previous roles include Customer Services Supervisor at VOXLINE Contact Center and Teleperformance Brasil, as well as Customer Services Supervisor and Coordinator positions at Jaguar Land Rover and ASSIST CARD. Fabiano's expertise extends across various customer service functions, with initial experience as a Customer Services Representative at Google and Travel Services Concierge at Nascimento Turismo. Academically, Fabiano Pereira is pursuing postgraduate degrees in Industrial and Organizational Psychology and Clinical Psychology at Anhanguera Educacional, complemented by a Bachelor's degree in Psychology and a BA in Language Interpretation and Translation.