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Jennifer Ross has a diverse work experience, beginning with The Leading Hotels of the World in 2009, where they worked as a Marine Butler. In 2011, they began working for Scentre Group (Owner and Operator of Westfield in Aus and NZ) as a Concierge and Marketing Assistant. From 2016 to 2018, they were an Account Manager and Account Specialist at Indeed.com. In 2018, they joined Reward Gateway as an Employee Engagement Specialist and in 2020, they began working at AgriWebb as a Senior Account Executive and Account Executive.

Jennifer Ross completed a Bachelor's Degree in Business/Commerce, General from the University of Technology Sydney in 2016. Prior to that, they attended Macleay College in 2011, where they completed a Diploma in Marketing & Public Relations.