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Meera Pillai is a seasoned professional in user experience design and research, currently serving as the Senior Experience Design & Research Manager and Practice Area Lead (UX) at AGL Australia since November 2016. Prior to this, Meera worked as an Independent User Experience Design Consultant for Yume, focusing on redesigning user experiences to enhance conversion rates. Meera's experience also includes a role as User Experience Designer at Specsavers, where responsibilities included creating digital experiences for retail applications. Earlier roles encompassed Online Learning & Web Experience Designer at the University of Melbourne, Online Learning & Process Designer at Tesco, and Process & Content Designer at Sykes. Meera holds a Master of Business Administration in Information Technology from PES Institute of Technology.