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Elisa Andrea Samson is an experienced Senior Business Analyst with a career spanning over a decade, currently employed at AGL since August 2022. In this role, Elisa focuses on gathering and analyzing business requirements to identify effective solutions. Prior to AGL, Elisa worked at RACV, where responsibilities included serving as the Business Analyst for Salesforce squads, supporting production incidents, and leading Agile rituals. Elisa also has extensive experience from previous positions at AGL Australia, Accenture, and Hewlett Packard Enterprise, where duties encompassed leading documentation efforts, managing user acceptance testing, and engaging stakeholders to enhance business processes. This professional background is supported by a B.S. in Computer Science, specializing in Information Technology, from De La Salle University.