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Becky Carrothers is a seasoned IT professional with extensive experience in various technical roles. Currently serving as a Senior End User Engineer at Agio since January 2025, Becky previously worked at ESO as a Security Operations Analyst and IT Helpdesk Specialist from April 2022 to January 2025. Prior roles include IT Administrator and IT Technician at WF Risk Group, and IT Professional at newcmi. Becky began their career as a First Line Technical Support Engineer at Concentrix, where responsibilities included managing customer service inquiries and Helpdesk ticketing systems. Educational qualifications include a Bachelor's degree in Computing & Information Technology from Queen's University Belfast and an Extended Diploma in Computing from Belfast Metropolitan.