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Tony Edwards is an experienced professional in managed services and customer support, currently serving as a Managed Services Specialist at Integrity Business since May 2024. Previous roles include Logistics Specialist at Crescent Crafts, focusing on custom orders and delivery logistics, and Product Support Specialist at Aderant, where Tony addressed complex queries for law firms regarding product functionality. Additional experience includes Customer Service Specialist at Online Giving.org, where product specifications were communicated to clients, and Customer Support Lead at Genesis Networks Enterprises, ensuring effective support and communication across multiple services. Earlier roles also encompass customer support with 1Path and service delivery at Endeavor Telecom, highlighting a consistent track record of resolving customer issues and maintaining effective client communication. Tony Edwards holds a degree from Kennesaw State University.