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Shahida P. has over a decade of experience in the IT sector, currently serving as a Change and Release Manager at Agilisys since April 2013. Prior to this role, Shahida P. worked at Equanet from June 2006 to March 2013, contributing as a 1st and 2nd line Support specialist, where responsibilities included setting up users in Active Directory and managing mailbox permissions, as well as logging and escalating technical issues to the infrastructure team.